AllUnite Equipment Installation Guide firmware version 51.1

Equipment

Installation Process

Before the installation, please make sure that you have a laptop and a phone with a camera or photo camera to conclude the installation process.

7. Use the power socket shown on the picture for the router power supply (power socket may differ depending on the region):

Installation of the antenna on top of the screen:

After the equipment is installed, please complete the following steps:

• check the signal strength of the installed sensor

• take photos of the screen (inside) and the surrounding (360° overview) and later on send them to jcd-support@allunite.com following the guide on How to take and upload photos of the installed sensor.

After AllUnite checks the photos, you will receive a reply with the confirmation that the installation is completed (according to the Warranty terms).

Process of Signal Strength Check

Option 1: Connecting to the hidden network of the installed sensor

All installed sensors have a hidden network which you can connect to for troubleshooting and status information purposes. To connect, please use the following credentials:

SSID: allunite-setup-XXXX

Where XXXX is the last four symbols of the needed sensor MAC address

Password: ********-should be asked from JCDecaux operations

Correct MAC address of the sensor you can find:

1. On the label of the sensor (pic below)

   

2. In monitoring system – RMS

   

• Very important to have actual info in RMS

Please, follow the steps to connect to a hidden network (according to your operating system and device):

iOS:

1. Select Settings > Wi-Fi > Other.

2. Enter the network name, security type, and password. Tap Join.

Android:

Setting menus differ for each device. In most cases, you can follow this procedure to connect to a hidden network:

1. Select Settings > Wi-Fi > Add Wi-Fi network.

   1. Enter the network name (SSID), security type, and password. Tap Connect.

Windows 10:

1. In the lower-right corner of your screen, click the WiFi icon.

2. Click Network Settings > Wi-Fi > Hidden Network > Connect.

3. Enter the SSID

4. Click Next.

5. Enter the network security key (password). 

6. Click Next.

Windows 8:

1. In the lower-right corner of your screen, click the WiFi icon.

2. Click Open Network and Sharing Center.

3. Select Set up a new connection or network.

4. Click Next.

5. Select Manually connect to a wireless network.

6. Click Next.

7. Enter the Network name, Security type, Encryption type, and Security Key (password). 

8. Click Next.

Windows 7, Vista:

1. Select Control Panel > Network and Sharing Center > Manage Wireless Networks.

2. Click Add > Manually create a network profile.

3. Enter the Network name, Security type, Encryption type, and Security Key (password). 

4. Select Start this connection automatically.

5. Select Connect even if the network is not broadcasting.

6. Click Next.

Linux:

1. Open the system menu.
   For more information, refer to your device’s user manual.

2. Select Wi-Fi Not Connected.
   The Wi-Fi menu displays.

3. Click Wi-Fi Settings > Connect to Hidden Network.

4. In the Connection drop-down list, select New.

5. Enter the Network name, Wi-Fi security type, and password.

6. Click Connect.

Mac OS X:

1. In the upper-right corner of your screen, click the WiFi icon.
   A network menu appears.

2. Click Join Other Network.

3. Enter the Network Name, Security type, and Password. 

4. If you want to automatically connect to this network in the future, select Remember this network.

5. Click Join.

How to check the signal strength

After connecting to the hidden network, you need to open the information page of the sensor in the browser. To do so, you need to open a browser, enter the address sensor.allunite.com (alternatively 192.168.9.1/cgi-bin/luci/allunite) in the address bar, and an information page should open (example below). Check the network status and signal strength. Received signal strength indicator (RSSI) measured in dBm. Values closer to 0 indicate better signal strength.>= -80 dBm

Recommended signal strength should be no less than -80 dBm

If the sensor is offline or with a bad signal when checking the status, then you need to use AllUnite troubleshooting guide.

Option 2: Accessing Teltonika RMS

You can check the connection strength only after the device was added to RMS. In case RMS remains on AllUnite's tenant - the boxes are added by AllUnite before the shipment. Otherwise, you should add boxes by yourself before the installation.

To do so, please follow the steps described in Process of Adding a New Device to RMS section. In order to check the connection strength you need to:

1. Go to Management and select Devices. In the list of devices, find the newly installed device:

   

2. Click on (“Device details”) in Actions column:

   

3. In the Mobile Status section, you can see the current Network signal strength:

   

Recommended signal strength should be no less than -80 dBm

Process of Adding a New Device to RMS

In case RMS remains on AllUnite's tenant - skip this step

1. Login to RMS using your account credentials

2. Go to Management section and click on Device In case RMS remains on AllUnite's tenant - skip these steps:

   

3. Click on Device tab to open a drop-down menu and select Add device:

   

4. In the open window, please fill in:

   1. Company Name - select from a drop-down menu

   2. Enter Serial number & MAC Address of the device (these digits are shown on the box label and the back of the router)

      

5. After the information is added, click Submit button.

6. You will see the message that the device is successfully added to RMS. It may take 2-5 minutes for the device to connect:

   

7. When the connection is established, you will see Logging in message:

   

8. When the device connects to RMS you will see the message “Device has been added successfully”:

   

9. If the device is added successfully, it will be shown in the list of the devices with a green point. The green colour means that the device is connected to RMS and is Online.

If you have any questions regarding the installation for in cases when troubleshooting is needed, please reach out to AllUnite Customer Support team via email jcd-support@allunite.com or one of the local phone numbers: Denmark +45 7876 8363.

This installation guide was based on AllUnite equipment deployment in Denmark in the following screen types: